Customer comments

What follows is a selection of customer comments mainly after they've received our service - sentences have been bundled together to keep the page shorter.

Very satisfied with the service. You not only replied to my email but delivered it on time and to the address I requested. Company I will definitely REMEMBER & RECOMMEND. Kazim

Hi Alan, Thank you very much! I have received the parcel today. Everything is just as i had expected. Thank you once again. Best Regards Raju

Hi and many thanks for the quick delivery of my item even during the festive period. Simon

thanx from martin

Dear Mr Urdaibay, Thank you for the call this morning and this email. I have checked with my card provider and they tell me that it was the card expiry date that I entered incorrectly the first time through. The second payment is confirmed as recieved and ok by my card provider. My apologies for my wayward digit. Best Regards Paul

Dear Alan, Thank you for sending the watch. Very useful. Could I order another one (same spec) - present for a brother. If you have the VISA details, delivery address details, etc, it would save my completing the on line order form etc. I would need it by the end of next week latest - would that be possible? With thanks, David
(We do not receive or keep any credit card details of any of our customers - only WorldPay knows what these are so we could not help David as he requested. We do not want to know these details - please do not mail these details to us - it is unsafe to send credit card detail through the mail . It is perfectly safe to enter credit card details on the WorldPay form we provide, however, and much more secure than using your card to pay in a shop or restaurant)

Thanks Alan, that's very good of you. I'm sure I won't have to return it though as it really is an excellent present!! All the best Mike

Hi Alan Just to let you know my Junghans Spektral was delivered as promised this morning. Thanks for your friendly and remarkably efficient service. Regards David

Alan, the watch arrived at about 9:45 this morning in good condition. It is exactly what I wanted and I'm delighted. Thanks very much for your speedy and efficient service. I look forward to dealing with you in the future. Regards GAVIN

Hi Alan, thanks for this (and for being careful about the credit card..) Just wondering.. would we get a better price if we ordered, say, 10 of them? (we want to hand out these watches as special thank you to special customers..) Andres

Hi Alan Just to say that I've just received my watch - many thanks. I have to say that until I received your email earlier today I was starting to think that I may have been 'done' as I'd not heard anything from you. So, can I suggest that you email customers on receipt and dispatch of their orders, as I had heard nothing from you and therefore didn't know if you'd received or processed my order.

Overall I'm pleased with the service you offered, and your price, speed of reply and dispatch.

I will recommend you to anyone who'd like a similar watch.

Thanks again Cheers Andrew
(Andrew was a little unlucky - the Royal Mail had a bad week and we had just been burgled at the time his watch went out and he didn't get a tracking number - the burglar was unlucky too - we don't keep any watches on the premises, but it does put you off your stride when you've been burgled)

Hi Alan Thanks for getting back to me so quickly. David

Hi Alan, Confirming I have received the 909 this morning. I am very happy now . I now appreciate how much better it looks compared to the 933 but that is a personal preference. Thanks again for seeing this through. George

Hi Alan Watch arrived as promised - excellent service. Please keep me informed of additions to your range. Best wishes Tony

Thank you. I have received the watch. Jack

Hi, I ordered a USB watch from you last week, I just recieved it today because of an error with the royal mail. Anyway i just wanted to thank you for the watch it is really useful and so far all working well. Thanks again Johnny

Thank you. I have received the new cable and will now return the faulty one. Would you like me to return it to the address below? Regards Simon

Alan, Thanks for your keen reply! Mike

Alan, Thanks for your e-mails yesterday. Can you just confirm that the watch should be on its way for Saturday/Monday? Regards, Michael